Frequently Asked Questions

The moment you finish checkout. For in In-Stuido memberships, head over the the calendar page and check out when your next class is. Then, just show up at our Studio in Dover, PA. We will get you all check in from there.

Go to “Account” at the top of the site, then click “Account details” on the left side. You can change your password here.

The moment you finish checkout. For the online membership part you will be emailed a temporary password to the email address you signed up with(along with a billing receipt.) For in In-Stuido memberships, head over the the calendar page and check out when your next class is. Then, just show up at our Studio in Dover, PA. We will get you all check in from there.

Your order will be processing until we approve your account on our end. We don’t want to approve your account until you have received everything you need for your membership. You will still have access to everything on the website while it’s processing.

Your membership will be prorated until your next billing period.

You can cancel anytime by going to your account page and turning off auto-renew. If you cancel before your trial ends you will not be charged. You can also cancel your membership, but that will lock you out of the site at the time you cancel.

It is billed monthly on the day you started the membership. If you have a trail, your billing date will be the first day after your trial ends. You can cancel anytime before that for no charge.

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Email us at KeystoneXFitness@gmail.com